Role Purpose

As a 28hour Sales Consultant in our Wood Department at Leroy Merlin, you will be the face of our store, helping customers discover the right products and solutions for their projects while creating a positive and inspiring shopping experience. You will play a key role in driving sales, delivering exceptional customer service, and building lasting customer relationships.

Key Responsibilities

• Be the face of Leroy Merlin in-store, engaging directly with customers

• Help customers identify products and solutions that fit their needs

• Create a positive, welcoming, and helpful shopping experience

• Drive in-store sales through effective product knowledge and customer interaction

• Deliver excellent customer service at all times

• Build and maintain strong customer relationships

• Contribute to customer satisfaction and long-term loyalty

• Support the overall performance and success of the store

Qualification and Experience

• Be the in-store representative of Leroy Merlin, engaging directly with customers

• Assist customers in identifying suitable products and solutions based on their needs

• Deliver a welcoming, positive, and helpful shopping experience at all times

• Drive in-store sales through strong product knowledge and effective customer interaction

• Provide consistently excellent customer service

• Build and maintain strong, long term customer relationships

• Contribute to customer satisfaction, loyalty, and repeat business

• Support overall store performance and achievement of sales targets

• Work flexibly, including evenings and weekends as required

• Operate POS systems and basic computer applications efficiently

• Maintain physical capability to stand, walk for extended periods, and lift/move stock when necessary