Role Purpose

The Internal Communications Specialist leads the planning, development, and execution of a cohesive Internal Communication Framework that engages, informs, and aligns employees with the company’s mission and strategic objectives. The role ensures consistent and meaningful communication across six strategic pillars: Mission, Remuneration, Culture, Learning & Development, People, and Performance, fostering a high-trust, values-led, and high-performing business environment.

Key Responsibilities

• Develop and execute a comprehensive internal communications strategy aligned with the company's vision, values, and business objectives.

• Create clear, consistent, and engaging communications across key organisational communication pillars.

• Translate business strategy and organisational priorities into meaningful messages that inspire and engage employees.

• Partner with senior leadership to communicate strategic initiatives, business updates, and organisational priorities.

• Develop compelling stories and success narratives that showcase employee contributions and business impact.

• Lead communication campaigns that improve understanding of remuneration, benefits, incentive structures, and employee value propositions.

• Promote organisational culture and values through impactful storytelling, campaigns, and employee engagement initiatives.

• Drive awareness of learning and development opportunities by communicating career pathways, training programmes, and employee success stories.

• Foster employee engagement through recognition programmes, internal events, town halls, surveys, and two-way communication channels.

• Develop communication content that supports performance management, recognition, and a high-performance culture.

• Write, edit, and publish high-quality internal communication materials, including newsletters, emails, intranet content, presentations, videos, and leadership communications.

• Develop communication toolkits and resources that enable managers to communicate effectively with their teams.

• Collaborate with creative and content teams to produce visually engaging and on-brand communications.

• Build strong relationships with HR, Learning & Development, Leadership, and operational teams to ensure consistent and aligned messaging.

• Provide strategic communication advice to stakeholders and promote best practices in internal communication across the organisation.

• Measure and evaluate the effectiveness of internal communication initiatives and recommend continuous improvements.

Qualification and Experience

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.

• 4+ years’ experience in a communications management role or similar position.

• Strong communication, presentation, writing, and editing skills.

• Creative thinker with excellent visual communication abilities.

• Proficient in digital collaboration tools, including Slack, SharePoint, Notion, and similar platforms.