Department Manager - Building Yard
Build more than just sales. Build strong customer solutions with your hands and expertise. Join our Building Yard team and turn every interaction into action.
Role Purpose
As a Department Manager - Building Yard at Leroy Merlin, you will be the face of our outdoor sales area, assisting customers with building materials and bulk products. You will combine excellent customer service with hands on support, helping customers select, locate, and load items while ensuring a safe and efficient shopping experience. Your role is key to driving sales, supporting operations, and maintaining a well organised yard environment.
Key Responsibilities
Be the face of Leroy Merlin in the building yard, engaging directly with customers
Assist customers in identifying suitable building materials and solutions for their projects
Provide a positive, helpful, and efficient customer experience in a fast-paced yard environment
Actively drive sales through strong product knowledge and proactive customer engagement
Physically assist customers with loading items (e.g. cement, timber, bricks)
Ensure safe handling, movement, and storage of products at all times
Maintain a clean, organized, and well stocked yard area
Build and maintain strong customer relationships to encourage repeat business
Work closely with logistics and store teams to ensure smooth stock flow and availability
Support overall store and yard performance in achieving sales targets
Follow all health and safety regulations, especially when handling heavy materials
Qualifications and Experience
Matric (Grade 12) or an equivalent qualification
Previous retail or sales experience, preferably in hardware, construction, or building materials
Strong product knowledge (or willingness to learn) related to building and construction supplies
Physically fit and capable of lifting, carrying, and moving heavy products regularly
Comfortable working in an outdoor environment
Basic numeracy and ability to operate POS systems and handheld devices
Flexible availability, including weekends and public holidays
- Department
- Greenstone