Role Purpose

As a Department Manager - Building Yard at Leroy Merlin, you will be the face of our outdoor sales area, assisting customers with building materials and bulk products. You will combine excellent customer service with hands on support, helping customers select, locate, and load items while ensuring a safe and efficient shopping experience. Your role is key to driving sales, supporting operations, and maintaining a well organised yard environment.

Key Responsibilities

• Be the face of Leroy Merlin in the building yard, engaging directly with customers

• Assist customers in identifying suitable building materials and solutions for their projects

• Provide a positive, helpful, and efficient customer experience in a fast-paced yard environment

• Actively drive sales through strong product knowledge and proactive customer engagement

• Physically assist customers with loading items (e.g. cement, timber, bricks)

• Ensure safe handling, movement, and storage of products at all times

• Maintain a clean, organized, and well stocked yard area

• Build and maintain strong customer relationships to encourage repeat business

• Work closely with logistics and store teams to ensure smooth stock flow and availability

• Support overall store and yard performance in achieving sales targets

• Follow all health and safety regulations, especially when handling heavy materials

Qualifications and Experience

• Matric (Grade 12) or an equivalent qualification

• Previous retail or sales experience, preferably in hardware, construction, or building materials

• Strong product knowledge (or willingness to learn) related to building and construction supplies

• Physically fit and capable of lifting, carrying, and moving heavy products regularly

• Comfortable working in an outdoor environment

• Basic numeracy and ability to operate POS systems and handheld devices

• Flexible availability, including weekends and public holidays