Role Purpose

As the Store Manager at Leroy Merlin, you will lead a large-format retail store spanning 10,000 to 13,000 square meters and manage a team of approximately 120 employees. This pivotal role combines strategic planning, operational excellence, and strong people leadership to drive overall store success. You will ensure the delivery of outstanding customer experiences, achieve key business objectives, and uphold the highest standards of efficiency, performance, and compliance

Key Responsibilities

• Manage day-to-day store operations, ensuring smooth execution and alignment with company standards

• Develop and implement strategic plans to achieve sales, profitability, and customer satisfaction targets

• Maintain a clean, organised, and inspiring store environment that reflects Leroy Merlin’s brand values

• Recruit, train, and develop a high-performing, collaborative team

• Conduct regular performance reviews and support ongoing career development

• Foster a culture of engagement, motivation, and continuous improvement

• Analyse sales performance and implement strategies to drive results

• Champion a customer-first culture with consistently high service standards

• Use market trends and customer insights to identify growth opportunities

• Oversee store P&L, including budgets, costs, and resource allocation

• Monitor financial performance and implement corrective action where needed

• Improve profitability through effective cost control and commercial initiatives

• Maintain optimal stock levels while minimising shrinkage

• Work closely with supply chain and merchandising teams to ensure stock availability

• Conduct regular stock audits and ensure compliance with policies

• Ensure full compliance with company policies, regulations, and local legislation

• Implement and maintain strong health and safety standards across the store

• Drive loss prevention initiatives to protect company assets

• Act as a brand ambassador within the local community

• Collaborate with marketing teams on campaigns and community initiatives

• Build strong relationships with local stakeholders to strengthen brand presence

Qualifications and Experience

• Grade 12 / Matric (essential)

• Bachelor’s degree in Business Management, Retail Management, or a related field (preferred)

• 5–8 years of retail management experience, including leading large teams and store operations

• Proven ability to achieve sales targets and deliver strong results in a large-format retail environment