Seller Relations Specialist
Bridge marketplace and sellers — onboarding, offers, insights, and growth. Expand your expertise and career while empowering partners to succeed
Core responsibilities
Seller onboarding & support – guide new partners through registration, product listing, and first sales
Offer listing management – help sellers create and maintain high-quality offers; ensure price accuracy, stock synchronization, and full attribute completeness.
Catalogue & SLA monitoring – track catalogue health, service levels, and flag issues early
Performance analysis – monitor GMV, take-rate, returns, and NPS using advanced Excel or Google Sheets
Process improvement – document SOPs and propose automations to streamline routine tasks
Seller education – assist with webinars, training decks, and one-pagers that help partners grow
Mandatory requirements
2–3 years managing third-party marketplace sellers on Mirakl, Amazon, Takealot, Magento, Shopify Marketplace, or similar
Demonstrated impact on ≥ R10 m annual GMV (quote figures in your CV)
Advanced Excel or Google Sheets skills
Experience creating training materials or SOPs that improved seller performance
Fluent English
Applications without concrete marketplace metrics (GMV, take-rate, seller count) will not be considered.
Nice-to-haves
Exposure to B2B SaaS or management consulting
Marketplace work in emerging markets
Familiarity with feed-management tools such as ChannelAdvisor or ShoppingFeeder
- Department
- Campus HQ
- Locations
- Johannesburg
Johannesburg
Workplace, Culture & Diversity
Corporate culture is essential to allow the organization to differentiate itself. In terms of image on the one hand, it has strengths both internally and externally to consumers. It is indeed a source of cohesion and motivation of employees and it limits conflicts. With customers, it conveys a positive image and can develop a feeling of closeness to the company or even become a criterion of choice.